The support hub before the support inbox.
The public info page already acts as a general orientation layer for new users, commercial questions and where to start inside the Forgotten Adventures ecosystem.
This page should become a stronger routing hub for memberships, galleries, downloads, Dungeondraft, Nexus and licensing questions before a user reaches contact.
Find the right library
Make it obvious when someone should be looking at Assets, Tokens, Battlemaps, Nexus or Dungeondraft.
Explain membership access
Patreon membership unlocks content on the website when users connect their Patreon account through the site flow.
Route licensing questions
Commercial use, permission requests and public-use edge cases need their own visible path, not hidden footnotes.
Lead with the questions people actually have.
This page should read like a triage layer for new users: what the site offers, how access works, where to go next and when a question becomes a licensing or support issue.
What is free vs premium?
Use this lane to explain the split between free public content, membership-gated libraries and dedicated premium perks like Nexus or full Dungeondraft access.
Where do I start?
Route users toward Assets, Tokens, Battlemaps, the live galleries and the token maker based on what they actually want to do.
Can I use this commercially?
Keep commercial licensing prominent and separate from casual “can I use this?” questions so creators do not miss the approval path.
FAQ Topics
Organize the FAQ by task, not by internal team structure.
These topic blocks should send people to the right answer fast: access, downloads, galleries, Foundry, Dungeondraft, licensing and contact.
Search FAQ topics, tools, memberships or library names
Think of this section as a knowledge map
Membership
Downloads
Galleries
Foundry
Dungeondraft
Commercial
Patreon
Discord
Getting content
Libraries / access / memberships / galleries
Using the tools
Token Maker / Nexus / Dungeondraft
Usage & licensing
Personal use / public use / commercial routes
Popular answers should be visible without opening an accordion.
For the wireframe, treat these as the highest-value FAQ answers to summarize near the bottom of the page.
Membership & Patreon
Explain that on-site premium access comes from the Patreon connection flow rather than treating Patreon and the website as two separate systems.
Downloads & tools
Point users to live galleries, Dungeondraft packs, Nexus and Foundry-specific tools without making them search through blog posts first.
Support escalation
If the FAQ does not resolve the issue, the page should hand off cleanly to contact or commercial application depending on the problem.
Still need help?